Emotional Intelligence

There are different models of emotional intelligence, but one of the most widely recognized is the model developed by Daniel Goleman, which includes four main competencies:

1. Self-awareness: the ability to recognize and understand one’s own emotions, as well as the impact they have on thoughts and behavior.
2. Self-management: the ability to regulate one’s emotions and behavior to promote personal growth and effective functioning.
3. Social awareness: the ability to recognize and understand the emotions of others, as well as social norms and cues.
4. Relationship management: the ability to manage and navigate social relationships, including communication, conflict resolution, and teamwork.

Together, these four competencies enable individuals to effectively navigate social and emotional situations, communicate more effectively, and build stronger relationships with others. By developing these competencies, individuals can improve their ability to manage stress, cope with difficult emotions, and form more meaningful connections with the people around them.

One study published in the Journal of Occupational Health Psychology found that emotional intelligence was a key predictor of job performance, particularly in jobs that require a high level of social interaction. The study found that employees with higher levels of emotional intelligence were more effective communicators, better at resolving conflicts, and more adept at building positive relationships with coworkers and customers.

Other studies have shown that emotional intelligence is positively correlated with academic success, leadership effectiveness, and overall well-being.

These findings suggest that by developing emotional intelligence, we can improve our ability to succeed in a wide range of personal and professional contexts, as well as enhance our overall quality of life.

Our 4Steps™ approach will train you so you can develop these skills.