Relationship/Social Management

Social management is a key aspect of the emotional intelligence (EI) framework, which involves the ability to understand and manage relationships with others effectively. Specifically, social management refers to the skill of using one’s emotional intelligence to guide interactions with others in a positive and constructive manner. This includes the ability to communicate effectively, resolve conflicts, and build strong relationships based on trust and respect.

Social management requires a high level of self-awareness, empathy, and social awareness. It involves the ability to understand one’s own emotions and how they affect others, as well as the emotions of others and how they impact relationships. Through effective social management, individuals are able to build and maintain positive relationships with others, foster cooperation and collaboration, and promote a sense of community and teamwork. Overall, social management is a crucial aspect of the EI framework, as it enables individuals to navigate complex social situations with skill and sensitivity, ultimately leading to greater success in both personal and professional relationships.

In a study published in the Journal of Occupational Health Psychology, researchers examined the relationship between emotional intelligence and workplace performance among employees in a healthcare organization. They found that employees who scored higher in social management were more likely to demonstrate effective communication, conflict resolution, and teamwork skills, which in turn led to higher job performance ratings from their supervisors.

The study also found that social management was positively related to job satisfaction and negatively related to emotional exhaustion, suggesting that individuals who are skilled at managing their social interactions are more likely to experience positive emotions and less likely to experience burnout.

Overall, this study provides evidence that social management, as a key component of emotional intelligence, is beneficial in the workplace and can lead to improved job performance, job satisfaction, and well-being.

Our 4 Steps to Balance™ approach teaches you the skills and competencies necessary to enable Emotional Intelligence competencies.